Rapid Set

This is something many of us could improve- our client after-care.  This article has some good tips and it seems that a warranty program with regular contact is a key component in the way to handle things. I’m curious who in our community is doing this well? Do you have any tips on client after-care? […]

What’s being praised as good news is that the inflation rate was only 8.5% this last month. That’s down slightly from the peak of 9.1% just last month. But that doesn’t mean that inflation is over. Normal inflation is 2%. High prices are here for a while. And don’t forget: The Grinder was warning you […]

Artisan Handmade Tile Fest If you’re a tile nerd and love the artisan movement in tile then you can’t miss checking out Lesley Godden’s deep dive into the Tile Works of Bucks County fair held in Pennsylvania last month.  She has tons of photos including some fleeting shots of Tile Geek’s in their natural habitat. NTCA […]

The NTCA Technical Committee has come up with three different methods for premounting mosaics. These three methods will be included in the next edition of the NTCA Reference Manual. A High School Class wrote to Author Kurt Vonnegut And asked him to visit. Although he declined to visit he did write back with some life […]

The New York Times, which recently bought the new viral word-game Wordle, is being accused of making the game harder, trolling millennials, and being too obscure. Case in point: this tile-related solution caused an uproar on Twitter. People were complaining that only DIY’ers and Bob the Builder would get this solution. You use this term […]

Did you know that there are customers out there that you don’t want to be liking your product or service? Yes, there actually is a demographic of people that buy crappy products. These people seek out things like Crystal Pepsi, Harley Davidson cologne, and Cheetos lip balm (yes, actually was a thing). This article talks more […]